Privacy Policy

This Privacy Policy ("Policy") explains how Digital World ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("Users" or "you") of our Hapipola ecommerce store ("Website") and related services. We are committed to protecting your privacy and complying with the applicable laws and regulations, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("IT Rules") issued under the Information Technology Act, 2000. By accessing or using our Website, you agree to the terms and conditions of this Policy.
1. Information We Collect:
We may collect the following types of personal information from Users:
1.1. Personal Information:
1. Contact information (name, email address, phone number, postal address)
2. Payment information (credit/debit card details, banking details, billing address)
3. Government-issued identification information (such as Aadhaar number, PAN number, or other identification numbers)
4. Demographic information (such as age, gender, and occupation)
1.2. Non-Personal Information:
1. Internet Protocol (IP) address
2. Browser type and version
3. Operating system
4. Website usage data
5. Cookies and similar technologies
2. Use of Information:
We may use the collected information for the following purposes:
2.1. Provide and Improve Services:
1. Process and fulfill your orders
2. Respond to your inquiries, requests, and provide customer support
3. Customize and enhance your experience on our Website
4. Analyze and improve our services, products, and marketing efforts
5. Prevent and detect fraud or unauthorized activities
2.2. Communication:
1. Send you transactional emails related to your orders and account
2. Send you promotional and marketing communications (with your consent, where required by applicable law)
3. Respond to your comments, questions, and feedback
2.3. Legal Compliance:
1. Comply with applicable laws, regulations, and legal processes
2. Protect our rights, privacy, safety, or property, and that of our Users and the public
3. Sharing of Information:
We may share your personal information with third parties in the following circumstances:
3.1. Service Providers:
We may engage trusted third-party service providers to perform certain functions or services on our behalf, such as payment processing, shipping, and marketing. These service providers have access to personal information solely for the purpose of providing their services and are obligated to maintain the confidentiality and security of your information.
3.2. Business Transfers:
In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred as part of the transaction. We will ensure that any such successor or acquiring entity agrees to uphold the commitments provided in this Policy.
3.3. Legal Requirements:
We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government investigation.
4. Cookies and Similar Technologies:
We use cookies and similar technologies to enhance your browsing experience, collect usage information, and personalize content and advertisements. You can manage your cookie preferences through your browser settings.
5. Data Security:
We implement reasonable security practices and procedures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We comply with the security requirements under the IT Rules. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.